Order Terms

High-quality products tailored for wholesalers and distributors worldwide.

Order Terms

At Chinee Wig Co., Ltd., we work with international B2B buyers through a clear and efficient ordering process. As a manufacturer focused on wig-related products and custom hair solutions, we understand that every project may involve different specifications, materials, colors, sizes, and packaging needs. Our order terms are designed to help you move from inquiry to delivery with confidence, while keeping communication practical and flexible according to your product requirements.

1. Inquiry and Product Selection

To begin, please send us your product inquiry with as much detail as possible. For wig and hair product orders, useful information may include product type, hair material, length, density, cap size, color, texture, lace type, style reference, target market, and required packaging. If you have sample photos, technical drawings, or a specification sheet, these will help us better understand your needs.

If you are still comparing options, our team can support you by recommending suitable product directions based on your target price range, application, and customization goals. Clear communication at this stage helps reduce revisions later and allows us to prepare a more accurate quotation.

2. Customization and Quotation

After reviewing your inquiry, we will assess the customization details, material requirements, order quantity, packaging method, and other specific conditions before preparing a quotation. Pricing is usually based on the actual order details, including product complexity, custom features, and volume.

If your project requires special colors, custom labels, private packaging, or other tailored elements, these will be included in the quotation based on confirmation. For repeat orders or long-term cooperation, we can also discuss more efficient solutions according to your purchasing plan.

3. Order Confirmation

Once the quotation is approved, we will confirm the final product specifications and order details. This may include style confirmation, size and color selection, packaging requirements, shipping information, and any artwork or branding files needed for production.

Before production starts, we may provide a proforma invoice, order confirmation, or other documents for review and approval. Please carefully check all details to ensure the order matches your expectations. Any changes should be communicated before production begins, so we can adjust the order accordingly.

4. Payment Terms

Payment arrangements are subject to order confirmation and may vary depending on the order value, customization level, and cooperation status. We will discuss the available payment method with you during the quoting and confirmation stage.

For first-time customers or customized projects, payment terms are usually arranged according to the final order details. For ongoing business relationships, we can discuss practical arrangements based on mutual agreement. All payment information will be clearly stated before production so that both sides can proceed smoothly.

5. Production and Quality Check

After payment confirmation or according to the agreed order terms, production will begin. During manufacturing, we maintain communication with buyers when product confirmation is needed, especially for custom specifications, sample approval, or packaging details.

Quality control is an important part of our workflow. We review key details during production and, when necessary, share photos or videos for confirmation before shipment. This helps ensure the final products align with the approved specifications and the overall order requirements.

6. Packing and Delivery

Packaging will be arranged according to the product type, order quantity, and shipping requirements. We can support standard packaging or customized packaging solutions depending on your needs. If your order requires specific carton marks, barcode labels, or retail-ready packaging, these details should be confirmed in advance.

Shipping methods may include express, air freight, sea freight, or other logistics options based on the destination, order urgency, and cost preference. Delivery time will depend on the order details, production schedule, and transportation method. We will provide shipment arrangements after production is completed and all dispatch details are confirmed.

7. After-Sales Support

We value long-term cooperation and aim to maintain responsive communication after delivery. If you have any questions about the received goods, packaging, or order handling, please contact us promptly so we can review the situation and support a suitable solution.

Chinee Wig Co., Ltd. welcomes stable partnerships with wholesalers, distributors, brand owners, and importers. Whether you are developing a new wig line or placing a repeat order, we are committed to supporting your sourcing process with clear communication and reliable service.

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